Bike Tinker

Schwalbe Come Through with a New Tire

Written by

philip

in

I’m pleased and impressed. The Big Apple tires I bought from an internet acquaintance were covered under Schwalbe’s “yep, that’s a broken bead” warranty. They were pretty new, and I didn’t DO anything to them, but still – I like that they replaced it with a fresh one. New tread, and it appears smaller than the old one, both things that are fine with me, since I filed the front derailleur stop to make the old one fit.

schwalbe big apple - new tread

I’m very excited about the new tire – I think I rode the Gravel Roadster twice in the two months it had a temporary rear tire. It’s just really satisfying to roll on giant cushions of air. Next up – gears!

Comments

5 responses to “Schwalbe Come Through with a New Tire”

  1. adventure! Avatar
    adventure!

    Good job!
    How did you go about the warranty process? I’ve had good luck with my Schwalbes and generally just wear them out. However, when I decided to replace my Delta Cruiser on the rear of my Raleigh, it indeed had a broken bead on it:

    So I wonder if there is any recourse for that?

    While we’re discussing tire warranty issues, the one I hated was the Specialized Armadillo I had on the rear of my LHT. I got it while I was in Baker City, OR on a bike tour in June of 2010 to replace the wearing-out tire. About six months later I looked at the tire and I noticed that it was delaminting. I had never seen that in any other tire I’ve owned, but learned it’s a common occurrence with Armadillos. I went to Bike Gallery in Portland to see what to do. While they weren’t the original shop, they are a Specialized dealer. They told me that they couldn’t do anything without the original receipt. And since it was on a bike tour, I didn’t hold onto it. I thought about contacting the shop in Baker City, but it was too much of a hassle. Besides, Bike Gallery didn’t even know if they could get it replaced, and would I want another Armadillo?

    Reply
    1. philip Avatar
      philip

      I went to the Schwalbe site, took some photos (batch numbers and problem) and filled out the form. I should’ve done it right away. http://www.schwalbetires.com/company/warranty_policy

      Reply
  2. adventure! Avatar
    adventure!

    Sorry, forgot link for broken bead image:
    http://2.bp.blogspot.com/-bVz0IvDxCNU/T2ltZeHoB9I/AAAAAAAABBk/i4wvLpTrELE/s400/100_6683.JPG

    Reply
    1. philip Avatar
      philip

      Wow. That’s indisputible.

      Reply
  3. Crank Bros. broken spring Warranty = $39 | Bike Tinker

    […] pedals in, or an option to buy just the wings for $15, based on the photo I submitted. More like Schwalbe, even if there was a cost involved. This entry was posted in Projects. Bookmark the permalink. […]

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